Frequently Asked Questions
For people looking for a practitioner
- Is WellFind free to use?
- Yes. Searching WellFind, reading profiles and reviews, and contacting practitioners are all free. You don’t need an account.
- How do I find someone near me?
- Search by name, specialty, city, state or zip code, then narrow your results with filters like in-person or online sessions. You can also browse every specialty on the Specialties page.
- How do I contact a practitioner?
- Directly. Each profile shows the contact details the practitioner has chosen to share, such as their email, phone, website and social media links. Use the “Contact This Practitioner” button to write to them. If they keep their email private, it opens a private message form: WellFind sends your message on, and they reply to you by email. Scheduling and payment are arranged between you and the practitioner.
- Does WellFind verify practitioners’ credentials?
- No. WellFind reviews each profile against its content standards before it goes live, but that is not a check of licenses, training or credentials. We encourage you to review a practitioner’s background yourself.
- Can I leave a review?
- Yes. Create a free account or log in, then leave your review on the practitioner’s profile. Reviews should reflect your genuine experience. However, if you need to report concerning behavior or a safety issue involving a practitioner, please contact us confidentially at help@wellfind.org.
- What does “Verified Client” mean on a review?
- The practitioner invited that person to leave a review through WellFind and, by sending the invitation, attests that the reviewer is or was their client. WellFind doesn’t independently confirm every review.
- Can I work with someone online?
- Many practitioners offer online sessions. Look for the “Online” badge on a profile, or use the Online filter when you search.
- How do I report a concern about a practitioner?
- Email help@wellfind.org. Reports are handled confidentially.
For practitioners
- How much does it cost to list my practice?
- Your profile listing is FREE (no credit card required). Build your profile and submit it for review. Once WellFind approves it, it goes live.
- How long does the profile review take?
- Usually 1–2 business days. You can keep editing your profile while it’s in review.
- Can I list more than one specialty, or change my profile later?
- Yes to both. List as many specialties as you offer, and update your profile, photo and contact details anytime from your dashboard.
Still have a question? Email help@wellfind.org. You can also read About WellFind.