Review Policy

WellFind Professional Member Profile Review Policy

WellFind reviews Professional Member profiles before they are published on the platform to ensure they meet WellFind's basic content and community standards.

Our review may include checking for spam, inappropriate content, misleading information, obvious fraudulent activity, or other content that does not meet WellFind's standards.

WellFind does not vet, investigate, certify, license, endorse, recommend, or guarantee any Professional Member or the services they provide. A Professional Member's presence on WellFind does not mean that WellFind has verified the Professional Member's education, training, credentials, licensing, experience, qualifications, or professional standing.

Professional Members are solely responsible for ensuring that all information contained in their profiles is accurate, current, complete, and not misleading.

WellFind reserves the right to reject, modify, suspend, or remove a profile or account that does not comply with WellFind's policies or standards. Profiles are generally reviewed within 1–2 business days after completion of the profile setup.

By creating and maintaining a Professional Member profile on WellFind, you acknowledge and agree that WellFind's profile review is a content and platform review only and is not a professional credentialing or verification process.

WellFind Review Authenticity Policy

The credibility of WellFind depends on authentic and trustworthy reviews.

WellFind may periodically review reviews to identify potentially fraudulent, misleading, or fabricated activity. Reviews may be reviewed when they are submitted, when a Professional Member raises a concern, or as part of periodic platform monitoring.

A review may be removed or withheld if WellFind has reason to believe that it is fake, fraudulent, misleading, defamatory, abusive, submitted by someone without a genuine experience with the Professional Member, or otherwise violates WellFind's policies. Professional Members may report and ask for the removal of any reviews deemed fraudulent, misleading, defamatory, abusive, inappropriate, or otherwise inconsistent with our policies.

Professional Members may not create or arrange for fraudulent reviews, pressure clients to provide particular ratings or comments, or otherwise manipulate their reviews or ratings.

WellFind does not guarantee that every review has been independently verified. A review appearing on WellFind should not be interpreted as a statement of fact or an endorsement by WellFind.

By submitting a review, the reviewer confirms that the review is based on their genuine experience and is truthful to the best of their knowledge.

Have a concern you'd rather not post publicly? If you need to report concerning behavior or a safety issue involving a practitioner, please contact us confidentially at help@wellfind.org.

These are two of several WellFind policies that apply to your use of the platform. See all WellFind Terms of Use, disclaimers, and policies at wellfind.org/policies.